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September 2nd, 2011, 06:59 PM
#1
Deployment Support
Hi, I need to contact to support via phone in order to talk about deployment issues.
I call the US phone, but the answer machine sends me to leave a message after the bip (?).
Is there another phone? a chat support?
Thanks for the quick reply.
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Among many questions I have, In the scenario where you have a www.domain.com IIS server, and a application server (push.domain.com) I would like confirm if the "push.domain.com" (where the lightstreamer server is), needs to be accessible from the internet.
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September 5th, 2011, 09:19 AM
#2
Hi,
telephone and email support are only available to Allegro/Presto/Vivace users; send a mail to info@lightstreamer.com for further info.
As per your question the answer is yes.
(there are exceptions e.g. lightstreamer servers behind a load balancer with sticky capabilities, but even in those cases at the end the server is in a way or the other exposed on the internet or on the intranet if that's the case).
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