Thank you for your reply Mone.

We are using RobustNetworkedDataProvider
Here is the config
Code:
<?xml version="1.0"?>
<adapters_conf id="AUS">
    <metadata_provider><adapter_class>com.lightstreamer.adapters.metadata.LiteralBasedProvider</adapter_class>
    </metadata_provider>
    <data_provider name="AUS_ADAPTER_1"><adapter_class>com.lightstreamer.adapters.remote.data.RobustNetworkedDataProvider</adapter_class>
        <param name="request_reply_port">9000</param>
        <param name="notify_port">9001</param>
        <param name="timeout">30000</param>
        <param name="events_recovery">use_snapshot</param>
    </data_provider>
</adapters_conf>
The server log is over 2gb in size from yesterday. I will find a way to get a segment of it.

btw, I'm getting a "delivery failed" when sending an email to support@lightstreamer.com. Is that email still in use?