Search:

I got the second log from Giuseppe, but this log is not manageable, as in the 2 hours spanned by the log too many things happen.
If you can spot

one of the covered session IDs,
the time of one...

About the first log sent, we can't find any evidence of delays.
We just compared the timestamps of the log lines which report the new messages received from the Server and the timestamps included in...

The log seems truncated before any data could be received.
Really this is the only log collected and after 10:14:39,264 nothing else is logged?
In this case the whole application would be frozen.

The Adapter-side logs regard custom code and we aren't able to find clues about the update flow.
Until we have a clear identification of the problem as the user perceives it, I don't think that we...

Hi ManKeer,

We have looked at the logs, but we too cannot find evidence of increasing delays, nor do we notice health problems on LS Server.
Do you confirm that the client log you have sent us...